VersionTracker Pro™ Macintosh Version 2.5
http://www.versiontracker.com
Copyright © 2002 TechTracker, Inc. All rights reserved.

Contents:

	• Introduction
	• System Requirements
	• Installation Instructions
	• What's New In This Version?
	• Known Issues
	• Frequently Asked Questions
	• Contact Information

Introduction:

Welcome to VersionTracker Pro. VersionTracker Pro is the fastest, most flexible way to harness the power of the VersionTracker database. Use Pro to monitor the software inventory and version status for up to 10 Macs, either via the Pro desktop interface on each Mac or though your Pro Tab console on versiontracker.com. Once installed, VersionTracker Pro automatically creates a list of your installed software, and proactively notifies you when software on your list is updated for download.

System Requirements:

	• Mac OS X 10.1 or higher (Mac OS X 10.2 or higher preferred)
	• Internet connection

Installation Instructions:

Installation of VersionTracker Pro is quick and easy. Just follow these steps to get started.

1. Run the VersionTracker Pro installer.
2. Enter your administrator password
3. We recommend accepting the default installation location.
4. Click Install.
5. A registration dialog window will pop up:

        a. If you purchased or activated VersionTracker Pro online from our website, or have an existing Pro account, enter the email address and password you used when you created your account.

        b. If you don’t have a VersionTracker account, click on the “Buy VersionTracker Pro” button and your browser will take you to our site where you can purchase Pro and create an account. After purchasing the product, complete step “a” above.

        c. If you purchased VersionTracker Pro from one of our valued partners, click on the “Activate Serial Number” button and your browser will take you to our site where you can activate the product. After activation, complete step “a” above.

6. After successful registration, VersionTracker Pro will scan your computer for its software inventory, it will show the current versions from the VersionTracker database in your Watch List and the VersionTracker Ticker will be enabled.

Release Notes

v2.5
- Better compatibility with new site Pro tab
- Fixed issue where Mail.app could not be added to the watch list
- Better error handling if TechTracker.framework is removed

v2.1.3:
- Fixed crashing when some volumes were deselected
- Fixed problem where some patch-style updates would fail to register as updated
- Fixed an issue where “Software I Use” mode could pick up items from disk images or servers
- Fixed an issue causing manually added items to eventually disappear
- Fixed a rare crash occurring when rolling over ticker contents
- Improved update identification for certain non-bundled applications

v2.1.2:
- Added options to conditionally scan only Mac OS X or Mac OS 9 files
- Fixed crashing when Wacom drivers were installed
- Fixed freeze when "Download My Download Cart" was selected
- Fixed an issue causing the watchlist to not update properly
- Fixed an issue causing attempted file server mounts when scanning
- Fixed an issue causing drive selection to not work properly in some situations

v2.1.1:
- Fixed crashing on 10.1.5 when ticker is closed and re-opened

v2.1:
- Track both Mac OS X and Classic applications together
- Select or deselect connected drives
- Improved VersionTracker Ticker
- Jaguar-ready

Frequently Asked Questions

Q. When I try to register VersionTracker Pro, it tells me that I already have ten machines attached to my account. How do I delete one or all of these?

A: You can delete machines in the user account preferences area of the versiontracker.com Web site (Membership Section).

Q. How will you protect my privacy?

A. Our servers are secure, and we are committed to protecting you and the integrity of your computer. We will never attempt to obtain any personal or financial information from your Mac. VersionTracker Pro gathers only diagnostic information, such as how much memory you have; it can’t gather data from your personal files. We will never sell your contact information to anyone. We protect your information by using encryption and multiple firewalls. Review our Privacy Policy at <http://www.techtracker.com/privacy> for more details.

Q. I have a light-colored desktop picture, and the VersionTracker ticker is barely readable. What can I do to make the ticker more visible?

A. Unfortunately, this release of VersionTracker Pro does not contain an opacity control. You can however temporarily bring the ticker to the foreground, and darken its background by command-clicking within the ticker window. Command-click again to send the ticker back to the desktop. Additionally, you may use the "blue button" in the title bar to toggle the foreground setting.

Q. Why does the VersionTracker Pro installer require an administrator password?

A. VersionTracker Pro requires that the framework "TechTracker.framework" be installed in /Library/Frameworks in order to work correctly for all users. Installation into this directory requires administrator privileges, so the install requires an administrator password. This framework, and the main VersionTracker Pro application are the only things installed (although a preferences file is also created as "~/Library/Preferences/VersionTracker Pro Preferences" on first launch).

Q. How can I stop VersionTracker Pro from automatically launching at login?

A. Open “System Preferences” and click on “Login Items”. Then select “VersionTracker Pro” from the list, and click remove. You may need to repeat this operation if you delete the VersionTracker Pro preferences.

Contact Information:

Technical Support and Customer Service

	email: 	support@techtracker.com
	Phone:  	+1 503.227.2571
	Fax:      	+1 503.227.2573
	Web: 	http//www.techtracker.com

	TechTracker.com, Inc.
	55 SW Yamhill 3rd Floor
	Portland, OR 97204

Copyright © 2002 by TechTracker.com, Inc. All rights reserved.